Online reservation requests
Customers can request a table from supported restaurant website themes with clear date, time, party size, and request fields.
Reservations
Restaurant reservations that connect the website and host stand.
BranchOrbit supports branded reservation requests, tenant-controlled booking rules, staff status changes, email confirmations, seating workflows, and day-by-day reservation management.
Capabilities
Built for both guests and staff.
Customer-facing rules protect the restaurant, while staff tools remain flexible for real service situations.
Tenant booking rules
Restaurants can configure advance notice, same-day booking, cutoff before closing, booking windows, and time intervals.
Staff override controls
Hosts and managers can make operational exceptions while the system records that staff created the override.
Reservation lifecycle
Track pending, confirmed, arrived, waiting, seated, completed, cancelled, no-show, and walk-in states.
Related
Keep exploring BranchOrbit.
These related pages explain how this workflow connects to the rest of the restaurant platform.
Ready to modernize your restaurant operations?
Talk with BranchOrbit about the modules, locations, and integrations your restaurant brand needs.