Host-friendly workflow
Large touch targets, clear status changes, and simple guest details help staff move quickly during service.
Waitlist
BranchOrbit gives front-of-house staff a focused waitlist workflow for adding guests, tracking party details, updating status, notifying customers through configured channels, seating parties, and reviewing history.
Capabilities
The waitlist module is designed for staff who need to make the next right action obvious without digging through a complicated dashboard.
Large touch targets, clear status changes, and simple guest details help staff move quickly during service.
Track parties by name, size, contact details, arrival time, wait status, and seating progress.
Send guest updates through configured notification channels so hosts do not need to copy details into separate tools.
Review previous waitlist activity to understand flow, timing, and service decisions.
Related
These related pages explain how this workflow connects to the rest of the restaurant platform.
Talk with BranchOrbit about the modules, locations, and integrations your restaurant brand needs.