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Waitlist

Restaurant waitlist software for busy host teams.

BranchOrbit gives front-of-house staff a focused waitlist workflow for adding guests, tracking party details, updating status, notifying customers through configured channels, seating parties, and reviewing history.

Restaurant waitlist software for busy host teams. shown in the BranchOrbit product interface

Capabilities

Clear enough for the rush.

The waitlist module is designed for staff who need to make the next right action obvious without digging through a complicated dashboard.

Host-friendly workflow

Large touch targets, clear status changes, and simple guest details help staff move quickly during service.

Live guest queue

Track parties by name, size, contact details, arrival time, wait status, and seating progress.

Guest communication

Send guest updates through configured notification channels so hosts do not need to copy details into separate tools.

Operational history

Review previous waitlist activity to understand flow, timing, and service decisions.

Related

Keep exploring BranchOrbit.

These related pages explain how this workflow connects to the rest of the restaurant platform.

Ready to modernize your restaurant operations?

Talk with BranchOrbit about the modules, locations, and integrations your restaurant brand needs.